Can I track my package?

Yes. Every shipment is tracked and you will receive a tracking number as soon as it is shipped.

Yes, you have 30 days to return your watch in its original condition. Return instructions will be provided to you by email.

What happens if the package is lost or damaged?

Each shipment is insured up to the value of the watch. In case of any problem, we will handle the process and provide a refund or replacement.

Livraison et retours

Q: What are the delivery times?

Watches in our stock are generally shipped within 24 to 48 hours. For other items, the delivery time indicated on the product page applies.

DELIVERY AND RETURNS

Enjoy fast and secure shipping on all our watches. We prepare each package with care and offer you 30 days to change your mind, with complete ease.

Shipping within 48 hours

Insured packages

30-day returns

Delivery

Watches in stock are shipped quickly, within 24 to 48 hours . For other items, the delivery time indicated on the product page applies.

Each shipment is carefully prepared, insured for its full value , and tracked in real time. Our commitment is simple: to ensure your watch arrives quickly and in perfect condition.

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RETURNS & RIGHT OF WITHDRAWAL

You have 30 days after receipt to return your watch to us in its original condition.

Each return is processed carefully and promptly upon receipt at our premises. We ensure that your process is simple, transparent, and completely secure.

DELIVERY GUARANTEE

All our parcels are fully insured up to their value.

In case of delay, loss or damage during transport, WHATIMISIT immediately takes over: we open an investigation with the carrier and we personally accompany you until the dispute is fully resolved.

Your watch is our responsibility until it is handed over to you personally.